Privacy Policy
Last updated: September 23, 2025
1. Introduction
Welcome to FishIDs ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fish identification service.
2. Information We Collect
Personal Information
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Profile information you choose to provide
Usage Information
- Fish images you upload for identification
- Chat messages and questions about fish
- Search queries and app usage patterns
- Device information and IP address
- Location data (if you grant permission)
Technical Information
- Browser type and version
- Operating system
- Access times and pages viewed
- Referring website addresses
3. How We Use Your Information
- Provide AI-powered fish identification services
- Answer your questions about fish and marine life
- Maintain and improve our service quality
- Send you important updates about your account
- Process payments and manage subscriptions
- Provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party services that help us operate our platform (AI processing, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of FishIDs, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication measures
- Secure data storage practices
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Request data portability
- Withdraw consent for data processing
To exercise these rights, please contact us at support@fishids.com.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.
8. Third-Party Services
Our service may integrate with third-party providers for AI processing, payment processing, and analytics. These providers have their own privacy policies governing their use of your information.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@fishids.com
Subject Line: Privacy Policy Inquiry